Frequently Asked Questions (FAQ)

1. What size should I choose?

Each product page includes a detailed size chart to help you find the perfect fit. If you’re between sizes, we generally recommend sizing up for a more comfortable fit. Still unsure? Feel free to contact us with your measurements for personalized advice.

2. What materials are your clothes made of?

Our collections are crafted using carefully selected fabrics such as organic cotton, viscose, linen, and high-quality blends. You can find specific fabric details in the “Materials” section of each product page.

3. How should I care for my Marina Kober garments?

To maintain quality and longevity, we recommend following the care instructions provided on the garment label and product page. Most items are machine washable on a gentle cycle and should be air-dried.

4. Do you offer international shipping?

At this time, we only ship within Australia. We are working to expand internationally in the near future.

5. How long does delivery take?

Standard shipping within Australia typically takes 5–7 business days. Please allow additional time during public holidays or busy sale periods.

6. Can I return or exchange an item?

Yes, we offer a 30-day return policy on unworn, unwashed items with tags still attached. For more information, please visit our Returns & Exchanges page or contact our customer service team.

7. My item arrived damaged or incorrect. What should I do?

We sincerely apologize for the inconvenience. Please email us at [email protected] with your order number and photos of the item, and we will assist you promptly.

8. How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number and link. You can also log into your account to check your order status at any time.