Payment Terms

At Marina Kober, we prioritize providing a secure, smooth, and hassle-free payment experience for our customers. We want you to feel confident and comfortable when making purchases from our online store.

Accepted Payment Methods

We currently support payments through PayPal as well as major credit cards including Visa and Mastercard. These options allow you to choose the payment method that best suits your needs, whether you prefer using your credit card directly or via a trusted third-party platform like PayPal.

Security and Privacy

Your payment information is handled with the highest level of security. All transactions are processed through secure, encrypted payment gateways that comply with industry standards to protect your data from unauthorized access or fraud. We do not store your credit card details on our servers to further ensure your safety.

Currency and Billing

All prices on our website are listed in Australian Dollars (AUD). Please be aware that if you are using an international card, your bank or card issuer may apply currency conversion fees or foreign transaction fees which are beyond our control. Billing statements will reflect the amount in AUD.

Payment Authorization

When you complete a purchase, the payment will be authorized immediately. If your payment cannot be authorized (due to insufficient funds, incorrect details, or suspected fraud), you will be notified and asked to provide alternate payment information.

Order Confirmation and Receipt

Once your payment is successfully processed, you will receive an order confirmation email containing your purchase details and a receipt. This serves as proof of your transaction and includes your order number for future reference.

Payment Issues

If you encounter any problems during payment—such as a failed transaction or double charge—please contact our customer support team promptly at [email protected] or call +61 2 9381 6247. We are here to assist you and resolve any issues quickly.

Additional Notes

• Payments made through PayPal offer additional buyer protection for eligible purchases.
• For credit card payments, ensure your billing information matches the details registered with your card issuer to avoid declined transactions.
• We do not accept cash, checks, or money orders at this time.
• We reserve the right to cancel or refuse any order if payment cannot be verified or if fraud is suspected.

Thank you for choosing Marina Kober. We appreciate your trust and strive to make every transaction safe and convenient.